Jess is a proud Kent State University graduate with a BA in Psychology and a minor in Justice Studies. She began her career in mental health as a caseworker for state and federal inmates in a halfway house, then a caseworker for Drug Court participants. She also worked in the intake department of a children's psychiatry and psychology office. As a married mother of two, Jess tried to be a stay-at-home mom but found herself unfulfilled. In 2022, she began working as a VA and then branched off to establish her own business in 2023. Jess is passionate about helping people and has always been fascinated by the human mind and its connection to behavior. Being a VA allows her to remain connected to the mental health world, help those in need, and be present for her family. Her years of experience as a caseworker provided her with invaluable insight into the criminal justice system and the challenges that individuals face upon reentry. It also taught her the importance of empathy and understanding when working with people who may have experienced trauma or difficult life circumstances. Her time in the children's psychiatry and psychology office further deepened her understanding of mental health and its impact across all stages of life. Starting her own business as a VA has been a dream come true. Jess now has the flexibility to work with clients on her own terms and customize her services to meet their unique needs. Whether it's managing incoming patient inquiries, provider schedules, or billing, she takes pride in being a compassionate and trustworthy resource for those she works with. As she looks ahead, Jess is excited to continue growing her business and expanding her skills as a business owner. She is grateful for the opportunities that her education and work experience have provided her and eager to use her knowledge and passion to make a positive impact on the world around.